Interrupting respectfully in performance reviews: English practice
Practise interrupting respectfully in performance reviews. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedPractical tools for your working day
Business English
Rehearse the conversations you have at work. Practise clear requests, difficult answers and useful follow-ups.
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200 resources · Page 5 of 9
Giving constructive feedback in performance reviews: English practice
Practise giving constructive feedback in performance reviews. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedRepairing a misunderstanding in performance reviews: English practice
Practise repairing a misunderstanding in performance reviews. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedWriting a follow-up message in performance reviews: English practice
Practise writing a follow-up message in performance reviews. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedOpening the conversation in customer complaint conversations: English practice
Practise opening the conversation in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedAsking for clarification in customer complaint conversations: English practice
Practise asking for clarification in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedChecking understanding in customer complaint conversations: English practice
Practise checking understanding in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedAsking open questions in customer complaint conversations: English practice
Practise asking open questions in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedExplaining a problem in customer complaint conversations: English practice
Practise explaining a problem in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedGiving a concise update in customer complaint conversations: English practice
Practise giving a concise update in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedMaking a polite request in customer complaint conversations: English practice
Practise making a polite request in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedDisagreeing politely in customer complaint conversations: English practice
Practise disagreeing politely in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedOffering an alternative in customer complaint conversations: English practice
Practise offering an alternative in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedExplaining a delay in customer complaint conversations: English practice
Practise explaining a delay in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedSetting expectations in customer complaint conversations: English practice
Practise setting expectations in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedDeclining a request in customer complaint conversations: English practice
Practise declining a request in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedAsking for more time in customer complaint conversations: English practice
Practise asking for more time in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedHandling an unexpected question in customer complaint conversations: English practice
Practise handling an unexpected question in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedSummarising decisions in customer complaint conversations: English practice
Practise summarising decisions in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedAgreeing next steps in customer complaint conversations: English practice
Practise agreeing next steps in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedInterrupting respectfully in customer complaint conversations: English practice
Practise interrupting respectfully in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedGiving constructive feedback in customer complaint conversations: English practice
Practise giving constructive feedback in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedRepairing a misunderstanding in customer complaint conversations: English practice
Practise repairing a misunderstanding in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet includedWriting a follow-up message in customer complaint conversations: English practice
Practise writing a follow-up message in customer complaint conversations. Use an example dialogue, useful vocabulary and a speaking or writing exercise.
8-minute exercise · Working sheet included